As travel restrictions begin to ease, patients will seek healthcare organizations that can demonstrate how they are mitigating the risk of COVID-19 infection throughout the patient journey including travel, transportation and hotel stay. The Certification of Conformance with GHA COVID-19 Guidelines demonstrates to patients, buyers and other key stakeholders that a medical travel program’s (located within a hospital or ambulatory center) operational protocols, practices and procedures have undergone an external review and reflect international best practices designed to keep traveling patients safe as operations resume during or post COVID-19.  

At a dynamic time, the guidelines are designed to assist medical travel programs to keep current as they operate within a ‘new normal’, with a philosophy of risk mitigation along the entire medical travel care continuum, including pre-arrival, travel, accommodations, admission and treatment, discharge and follow up home. The Certification of Conformance also includes a 2 hour online training on the guidelines which is available to all employees of a hospital or ambulatory center, especially for staff working in the medical travel program. You can learn more about the training by clicking here. Hospitals or ambulatory centers that purchase the Certification of Conformance will receive a special username and password to access the training.