We are proud to share that Arab Hospitals Magazine has featured an article by our CEO, Renée-Marie Stephano, titled “From Good to Exceptional: The Practices and Metrics that Drive Medical Travel Success”.

In this piece, Renée-Marie explores the key strategies, performance indicators, and cultural elements that distinguish truly exceptional medical travel programs and how organizations can align patient experience, safety, and operational excellence to achieve lasting impact.

The Last Mile of Accreditation: Closing the Gap Between Quality Assurance and Patient Awareness

Accreditation can transform how ahealthcare organization works. But can it influence a patient’s choice if thepatient never sees it? Healthcare organizations invest heavily in standards,safeguards, governance, and continuous improvement, yet the resulting qualitysignal may never reach the people it is intended to reassure. Findings fromGHA’s IMPACT™ Study suggest that this “last mile” cannot be taken for granted.

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