We are proud to share that Arab Hospitals Magazine has featured an article by our CEO, Renée-Marie Stephano, titled “From Good to Exceptional: The Practices and Metrics that Drive Medical Travel Success”.
In this piece, Renée-Marie explores the key strategies, performance indicators, and cultural elements that distinguish truly exceptional medical travel programs and how organizations can align patient experience, safety, and operational excellence to achieve lasting impact.
Accreditation can transform how ahealthcare organization works. But can it influence a patient’s choice if thepatient never sees it? Healthcare organizations invest heavily in standards,safeguards, governance, and continuous improvement, yet the resulting qualitysignal may never reach the people it is intended to reassure. Findings fromGHA’s IMPACT™ Study suggest that this “last mile” cannot be taken for granted.
Jersey Shore University Medical Center’s Center for Treatment of Paralysis and Reconstructive Nerve Surgery (CPRNS), led by Kimberly Caesar, Director of Global Health, is a global leader in nerve repair surgeries with an 89% success rate. In 2024, CPRNS became New Jersey’s first Global Healthcare Accreditation (GHA) program, ensuring top-quality care. With advanced technology and strong international partnerships, JSUMC is expanding its medical travel program to patients from 15+ countries.
Global Healthcare Accreditation (GHA) has expanded its presence in India with the appointment of Dheeraj Khatore as Managing Director, India, to lead strategic efforts in strengthening the country’s position as a premier medical travel destination. With over a decade of global healthcare leadership experience, Khatore will focus on promoting GHA’s accreditation, certification, and training programs to enhance patient experience, safety, and international trust.
Congratulations to Médico Express RD, the first healthcare center in the Dominican Republic and the Caribbean to achieve GHA Certification for Excellence in Medical Travel Patient Experience! This recognition highlights their commitment to patient-centered care, safety, and international best practices, reinforcing the country’s position as a top destination for medical and wellness tourism.
St. Luke’s Medical Center is the first hospital in the Philippines to receive the prestigious Global Healthcare Accreditation (GHA), a mark of excellence in medical travel and patient care. This achievement underscores its leadership in healthcare, meeting international standards for quality, safety, and patient-centered services, and strengthens its global reputation as a top medical tourism facility.
Medical tourism poses complex ethical challenges, demanding healthcare organizations adopt strategies prioritizing patient safety, trust, and care quality. Adhering to GHA's best practices—transparent communication, informed consent, privacy protections, and conflict resolution—enables these organizations to navigate challenges successfully. As the industry grows, vigilance of these standards is crucial, ensuring medical travel remains safe, ethical, and beneficial for patients globally.
