The GHA Certification for Excellence in Medical Travel Patient Experience is appropriate for organizations who do not currently have a national or international accreditation. The Certification process helps organizations to strengthen and sustain a robust medical travel program and recognize its excellence in compliance with best practices in patient experience and business practices impacting the medical travel patient.
The standards evaluated in the Certification for Excellence in Medical Travel Patient Experience are organized in three (3) phases:
- Pre-arrival Communication and Education.
- Care & Treatment Experiences
- Post-treatment & Follow-up
The primary difference between GHA Accreditation and Certification, is that the latter would not include a review of the standards within the Patient-Focused Clinical Processes competency.
If you are interested in learning more about the GHA Certification for Excellence in Medical Travel Patient Experience, please complete the Needs Assessment form or contact us at [email protected] or call +1 561 228 4014.