Global Healthcare Accreditation Announces Inaugural Advisory Board

The Global Health Accreditation® (GHA) Program, the first independent accrediting body focused on medical travel services and the medical travel patient experience, today announces an inaugural advisory board that will help guide the organization as it seeks to improve the patient experience and excellence of care received by patients who...
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Don’t Let Money Ruin A Great Medical Travel Experience

For patients, the process of paying for healthcare services is often a stressful one. Will my insurance cover X treatment? What is the deductible and co-pay? Why do costs vary so much from one provider to the other for the same treatment? These same issues are compounded in medical travel...
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How Do You Define Quality in Medical Travel?

Imagine for a moment that you woke up this morning with a very sore throat. You decide to take some zinc lozenges and head to work. However, by early evening you are feeling worse so you go to your local clinic to see a physician.  An hour later you are...
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The Importance of Empathy in Medical Travel

Increasingly, healthcare providers are operating in a multicultural environment characterized by interactions with patients who hold different values, world-views and perhaps even differing perspectives and practices regarding their health and wellness. This reality across providers can lead to challenges in providing culturally competent and respectful care. Take the case of...
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Best Practices for Managing Travel in Medical Travel

One aspect that separates the medical travel industry from other forms of healthcare delivery is the travel component. Medical travel patients very frequently have to fly long distances to reach the destination and do so when they may have compromised health conditions. Medical travelers also may have chosen a destination...
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The Quiet Leader in Medical Travel

Through the journey of a patient across the medical travel care continuum, one specific role is often a constant. Around the world, the profession of nursing has maintained a long and integral role in the delivery of care. The modern understanding of the profession encounters greater relevance now more than...
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4 Ways to Measure Medical Travel Success

When asked, “How is your Global Patient Services Program”? – What do you say? Do you know what to say…confidently? If you are like most, starting a program or navigating the waters of the current medical travel industry, one is inclined to follow the trends or target markets without firm...
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Mercy Hospital Springfield Achieves Accreditation

Mercy Hospital Springfield, part of the fifth largest Catholic health system in the nation, has been awarded a three-year term of accreditation from the Global Healthcare Accreditation Program for its Medical Destination Program. The Global Healthcare Accreditation (GHA) Program is a healthcare accreditation program designed for healthcare organizations seeking to...
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The Great Equalizer – Virtual Medicine

How can Virtual Medicine be an equalizer? Organizations around the world position their brand and services based upon the ability to see Doctor X or Doctor Y (when a need arises). Many healthcare organizations spent years recruiting, maintain and molding clinicians and staff to ensure the institution charters a course...
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