Frontline Staff – Critical to the Medical Travel Experience

Around the world, healthcare consumers are becoming more savvy, payers are demanding high-quality care, and research groups have found more and more convincing evidence as to why the ability to prioritize and manage the patient experience is so important to a positive overall healthcare experience. There is also a growing...
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Managing the Patient Experience Outside the Healthcare Setting

When reviewing the growing importance of the patient experience over the past 20 years in healthcare, one finds a number of influential factors. Around the world, healthcare consumers are becoming more savvy, payers are demanding high quality care, and research groups have found more and more convincing evidence as to...
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Global Healthcare Accreditation Announces “Dream Team” of Surveyors

The Global Health Accreditation® (GHA) Program, the first independent accrediting body focused on medical travel services and the medical travel patient experience, today announces its team of surveyors responsible for the onsite evaluation of healthcare facilities seeking Global Healthcare Accreditation. The GHA program complements existing national and international clinical accreditation...
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Patient-Centered Care Runs More than Skin Deep

A flutter of the drapes causes you to stir, bringing into focus a rippling of light and shadow along a mahogany paneled wall.  Your eyes drift across the lavish décor of your suite and slowly come to rest on a crumpled mass of pale green sheets lying on a futon...
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GHA Meets with Healthcare Leaders in Thailand

GHA’s Karen Timmons, Dr. Paul Van Ostenberg and Somporn Kumphong meeting with International Health Division at Thailand’s Ministry of Health (above). June 20th, 2017. GHA meeting with Bumrungrad Hospital below: GHA meeting with Bangkok International Dental Center below: GHA meeting Bangkok International Dental Center GHA meeting with Kamol Cosmetic Hospital...
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