Increase Patient Engagement through Personalization

Have you ever arrived at a restaurant and had the host greet you by your name? Or perhaps you have walked in to your hotel room to find a personalized note along with a basket full of your favorite fruit. Those little personal touches make most of us feel important...
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My Surgery Went Well But…

…Clinical outcomes aren’t the only measure of a happy patient A successful outcome or result does not always equal a happy customer. Think of your last flight, you may have arrived at your destination on time but that does not necessarily mean the entire flight experience was pleasant. Perhaps the...
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Saudi Insurer Will Contract with Select GHA Accredited Healthcare Providers

Saudi Enaya Cooperative Insurance Company announced today that it will pursue contracts with selected healthcare providers accredited by the Global Healthcare Accreditation (GHA) Program, an independent accrediting body that seeks to improve the patient experience and excellence of care received by patients who travel for their medical care and treatment....
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GHA Goes to Europe

On May 14th and 15th, a diverse group of medical travel stakeholders descended on Athens, Greece to network and discuss the latest trends in European and global medical travel.  Sponsored by Cigna and Athens Medical Group, and organized by Global Healthcare Resources, the European Medical Tourism Congress attracted participants from...
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European Interbalkan Medical Center Achieves Global Healthcare Accreditation

European Interbalkan Medical Center in Thessaloniki, Greece, a part of Athens Medical Group has been awarded a three-year term of accreditation by the Global Healthcare Accreditation (GHA) Program for its Medical Travel Services Program. European Interbalkan Medical Center is the first hospital in Greece and the second hospital in Europe accredited...
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Accreditation in Medical Travel Becoming a Key Differentiator for Healthcare Providers

Palm Beach Gardens, FL, April 25, 2018 –(PR.com)— Vejthani Hospital (https://www.vejthani.com/) in Bangkok, Thailand has been awarded a three-year term of “Accreditation with Excellence” by the Global Healthcare Accreditation (GHA) Program (http://globalhealthcareaccreditation.com/) for its Medical Travel Services Program. Numerous reports including recent ones by Healthgrades, Accenture and the Agency for Healthcare...
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The Different Faces of Patient Advocacy in Medical Travel

Imagine for a moment that you had to seek medical care in another country or even another region of your own country. What concerns would you have? What information would you want? What services would you need? How would you and your companion or family want to be treated? Each...
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Are You Using SIT’s in Your Medical Travel Program?

Standardized information templates (SIT’s) are a quick and easy way to improve operational efficiency and the patient experience, regardless of the stage of development of your medical travel program. Traveling patients are often seeking information and price estimates from multiple healthcare providers, the quicker you are able to respond with...
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