The Importance of Empathy in Medical Travel

Karen TimmonsNews0 Comments

Increasingly, healthcare providers are operating in a multicultural environment characterized by interactions with patients who hold different values, world-views and perhaps even differing perspectives and practices regarding their health and wellness. This reality across providers can lead to challenges in providing culturally competent and respectful care. Take the case of Latin American, Asian or Middle Eastern patients traveling to the … Read More

Best Practices for Managing Travel in Medical Travel

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Managing travel in medical travel

One aspect that separates the medical travel industry from other forms of healthcare delivery is the travel component. Medical travel patients very frequently have to fly long distances to reach the destination and do so when they may have compromised health conditions. Medical travelers also may have chosen a destination based partially on what the area provides in terms of … Read More

The Quiet Leader in Medical Travel

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Nusing in medical travel

Through the journey of a patient across the medical travel care continuum, one specific role is often a constant. Around the world, the profession of nursing has maintained a long and integral role in the delivery of care. The modern understanding of the profession encounters greater relevance now more than ever. To put it simply – without nursing, the realities … Read More

4 Ways to Measure Medical Travel Success

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When asked, “How is your Global Patient Services Program”? – What do you say? Do you know what to say…confidently? If you are like most, starting a program or navigating the waters of the current medical travel industry, one is inclined to follow the trends or target markets without firm data to justify your decisions. Often, as you can expect, … Read More

Mercy Hospital Springfield Achieves Accreditation

GHA LeadershipAccredited Clients, News4 Comments

Mercy Hospital Springfield, part of the fifth largest Catholic health system in the nation, has been awarded a three-year term of accreditation from the Global Healthcare Accreditation Program for its Medical Destination Program. The Global Healthcare Accreditation (GHA) Program is a healthcare accreditation program designed for healthcare organizations seeking to elevate the quality, patient experience and excellence of care they … Read More