Patients face unique challenges when seeking care in a different country or region. There may be fear of the unknown, long flights, cultural and language barriers, and being away from friends and family – all while preparing for a major surgery or treatment. Healthcare providers treating medical travelers have the difficult yet rewarding responsibility of ensuring a positive patient experience … Read More

The Global Health Accreditation® (GHA) Program, the first independent accrediting body focused on medical travel services and the medical travel patient experience, today announces an inaugural advisory board that will help guide the organization as it seeks to improve the patient experience and excellence of care received by patients who travel for their medical care and treatment, whether within their … Read More

For patients, the process of paying for healthcare services is often a stressful one. Will my insurance cover X treatment? What is the deductible and co-pay? Why do costs vary so much from one provider to the other for the same treatment? These same issues are compounded in medical travel due to the increased risk of miscommunication, misrepresentation or lack … Read More

One aspect that separates the medical travel industry from other forms of healthcare delivery is the travel component. Medical travel patients very frequently have to fly long distances to reach the destination and do so when they may have compromised health conditions. Medical travelers also may have chosen a destination based partially on what the area provides in terms of … Read More

Through the journey of a patient across the medical travel care continuum, one specific role is often a constant. Around the world, the profession of nursing has maintained a long and integral role in the delivery of care. The modern understanding of the profession encounters greater relevance now more than ever. To put it simply – without nursing, the realities … Read More

When asked, “How is your Global Patient Services Program”? – What do you say? Do you know what to say…confidently? If you are like most, starting a program or navigating the waters of the current medical travel industry, one is inclined to follow the trends or target markets without firm data to justify your decisions. Often, as you can expect, … Read More