The Global Health Accreditation® (GHA) Program, the first independent accrediting body focused on medical travel services and the medical travel patient experience, today announces its team of surveyors responsible for the onsite evaluation of healthcare facilities seeking Global Healthcare Accreditation. The GHA program complements existing national and international clinical accreditation programs and offers an Accreditation with Excellence designation to those … Read More
5 Resources for Improving the Patient Experience for Medical Travelers
Patients face unique challenges when seeking care in a different country or region. There may be fear of the unknown, long flights, cultural and language barriers, and being away from friends and family – all while preparing for a major surgery or treatment. Healthcare providers treating medical travelers have the difficult yet rewarding responsibility of ensuring a positive patient experience … Read More
Global Healthcare Accreditation Announces Inaugural Advisory Board
The Global Health Accreditation® (GHA) Program, the first independent accrediting body focused on medical travel services and the medical travel patient experience, today announces an inaugural advisory board that will help guide the organization as it seeks to improve the patient experience and excellence of care received by patients who travel for their medical care and treatment, whether within their … Read More
Don’t Let Money Ruin A Great Medical Travel Experience
For patients, the process of paying for healthcare services is often a stressful one. Will my insurance cover X treatment? What is the deductible and co-pay? Why do costs vary so much from one provider to the other for the same treatment? These same issues are compounded in medical travel due to the increased risk of miscommunication, misrepresentation or lack … Read More
The Importance of Empathy in Medical Travel
Increasingly, healthcare providers are operating in a multicultural environment characterized by interactions with patients who hold different values, world-views and perhaps even differing perspectives and practices regarding their health and wellness. This reality across providers can lead to challenges in providing culturally competent and respectful care. Take the case of Latin American, Asian or Middle Eastern patients traveling to the … Read More
Best Practices for Managing Travel in Medical Travel
One aspect that separates the medical travel industry from other forms of healthcare delivery is the travel component. Medical travel patients very frequently have to fly long distances to reach the destination and do so when they may have compromised health conditions. Medical travelers also may have chosen a destination based partially on what the area provides in terms of … Read More
The Quiet Leader in Medical Travel
Through the journey of a patient across the medical travel care continuum, one specific role is often a constant. Around the world, the profession of nursing has maintained a long and integral role in the delivery of care. The modern understanding of the profession encounters greater relevance now more than ever. To put it simply – without nursing, the realities … Read More
4 Ways to Measure Medical Travel Success
When asked, “How is your Global Patient Services Program”? – What do you say? Do you know what to say…confidently? If you are like most, starting a program or navigating the waters of the current medical travel industry, one is inclined to follow the trends or target markets without firm data to justify your decisions. Often, as you can expect, … Read More