Frontline Staff – Critical to the Medical Travel Experience

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Around the world, healthcare consumers are becoming more savvy, payers are demanding high-quality care, and research groups have found more and more convincing evidence as to why the ability to prioritize and manage the patient experience is so important to a positive overall healthcare experience. There is also a growing body of evidence that a great patient experience improves financial … Read More

Bill Cook Speaking at Upcoming Baja’s Health & Wellness Forum, July 26-28

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Director of Business Development and Surveyor Bill Cook will be heading to Baja California in Mexico July 26-28 to participate as a speaker and panelist in an event that seeks to promote the health and wellness offering of this scenic region. Baja’s Health & Wellness Forum will bring together top healthcare and hospitality organizations interested in improving the quality of … Read More