In 2012, Bill worked with Renee-Marie Stephano, president of the Medical Tourism Association, to help develop the first version of the International Patient Services Training and Certification program (IPSC). Bill has also worked as a consultant in medical tourism for several Latina American governments and has spoken or presented workshops in a number of countries including Brazil, China, Colombia, Costa Rica, Jordan, Mexico, Puerto Rico, and the United States.
Bill is an author and a regular contributor to the “Medical Tourism Magazine (MTM), published by the U.S. based Medical Tourism Association. Bill has coauthored several books, guides and written many articles related to medical tourism and the international patient experience.
• Developing and running one of Latin America’s most successful international patient department and facilitator companies.
• Co-authored “The Medical travel Facilitator” in 2009
• Co-authored “Developing an International Patient Center” in 2009
• Received MTA Leadership Awards in 2010 and 2012.